Right to Withdraw from Contract
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Right to withdraw from the contract
| Withdrawal from the Sales Agreement | ||||||||||
| 1. | A Customer who is a Consumer who has concluded a Sales Agreement may withdraw from it within 14 days without giving a reason. | |||||||||
| 2. | The period for withdrawal from the Sales Agreement begins from the moment the Consumer takes possession of the Goods. | |||||||||
| The Consumer may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. This declaration may be submitted, for example, in writing to the Seller's address, via e-mail to the Seller's address. The declaration may be submitted on a form, the template of which has been posted by the Seller on the Store's Website at: Withdrawal Form. To meet the deadline, it is sufficient to send the declaration before it expires. | ||||||||||
| The Consumer may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller using the form available on the website at: Electronic Withdrawal Form. To meet the deadline, it is sufficient to send the declaration before it expires. The Seller shall immediately confirm to the Consumer the receipt of the form submitted via the website. | ||||||||||
| 3. | In the event of withdrawal from the Sales Agreement, it is considered not to have been concluded. | |||||||||
| 4. | If the Consumer has submitted a declaration of withdrawal from the Sales Agreement before the Seller has accepted their offer, the offer ceases to be binding. | |||||||||
| 5. | The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the Sales Agreement, return all payments made by them, including the cost of Delivery of the Goods to the Consumer. The Seller may withhold the return of payments received from the Consumer until the Goods are received back or the Consumer provides proof of sending back the Goods, depending on which event occurs first. | |||||||||
| 6. | If the Consumer exercising the right of withdrawal has chosen a method of delivering the Goods other than the cheapest standard method of Delivery offered by the Seller, the Seller is not obliged to reimburse the Consumer for the additional costs incurred by him/her. | |||||||||
| 7. | The Consumer is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the date on which he/she withdrew from the Sales Agreement. To meet the deadline, it is sufficient to return the Goods to the Seller's address before the expiry of this deadline. | |||||||||
| 8. | In the event of withdrawal, the Customer who is a Consumer shall only bear the direct costs of returning the Goods. | |||||||||
| 9. | If, due to their nature, the Goods cannot be returned by post in the standard manner, the Seller shall inform the Consumer about the costs of returning the item on the Store's Website. | |||||||||
| 10. | The Consumer shall be liable for any reduction in the value of the Goods resulting from their use in a manner that goes beyond what is necessary to determine the nature, characteristics and functioning of the Goods. | |||||||||
| 11. | The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to another method of refund that does not involve any costs for him/her. | |||||||||
| 12. | The right to withdraw from the Sales Agreement does not apply to the Customer who is a Consumer in relation to agreements in which the Goods are non-prefabricated items, manufactured according to the Consumer's specifications or intended to meet his/her individual needs. | |||||||||